Custody and security

Who may move your funds, where they are kept, and which details of yours we hold.

How your funds and personal data are handled

The dull parts of a trading account have to be right for it to work. Here are the ones we never cut corners on.

Client funds kept separate

Withdrawals can only go to destinations you have confirmed, and client money is kept apart from the funds the company runs on.
You decide who gets in

Account levels, alerts on every sign-in and notices for new devices, so you learn about an unexpected login straight away.
Only the data we need

Nothing is collected beyond what your account and the regulator call for. Every item is listed in the privacy policy.
Someone to talk to

The help centre covers the most common questions, and a support chat is part of the platform itself.

Below is how the account actually works, rather than a sales summary.

Only confirmed destinations receive withdrawals

Before any card, wallet address or bank account can receive funds, you must add it and confirm it.
Expert mode and account levels

Expert mode rearranges the screen but leaves limits untouched; those come from the account's level.
Alerts for the events that count

Plan payouts, closed positions, filled orders and sign-ins, by email and in the app.
Help without leaving the platform

Because the support chat runs in the same session as your account, you never have to explain things twice.
Ask what data we hold

Email support@burselle.com to learn what we hold about you, and we will delete whatever we are able to.

From the moment you first log in, the terminal, wallet and help centre are yours to use. Signing up takes a few minutes.